Seismic Support Services

Whatever you need from your customer support, Seismic Wave excels.
Here's some of the major areas our expertly-trained team cover:

Phone Support

Want to give your customers a better standard of phone service? Seismic Wave's team is trained for efficient, high quality call turnaround, with low hold times and high QA scores.

Email Support

Time to take your email to a new level? No more back and forth on tickets - the Seismic Wave team get email tickets resolved quickly, accurately, with minimized wait times.

Live Chat Support

Providing live chat to your customers? Bring the Seismic Wave team on board, and answer your customers quicker, more accurately, and in a more brand-friendly way!

Retention Policies

How much of your revenue are you losing through refunds? With effective retention policies from Seismic Wave, you can cut refund rates overnight.

Social Media Management

Whether your business excels on Facebook, Instagram, or any other platform, the Seismic Wave team is ready to monitor and answer social questions/ comments.