In the high-stakes world of direct response marketing, speed, efficiency, and cost
About
In today's fast-paced business world, having top-notch customer support is essential, particularly in the direct response and card-not-present space.
It's increasingly essential to have a dedicated support team that can handle any questions or concerns that may arise, especially for Direct Response and eCommerce companies. If you're ready for a customer support team that understands your business (and your customers) - get ready for Seismic Wave!
Seismic Support Services
Whatever you need from your customer support, Seismic Wave excels.
Here's some of the major areas our expertly-trained team cover:
Meet the seismic wave Team
Discover the passionate experts behind Seismic Wave. Our team brings diverse talents and expertise, all driven by a shared commitment to innovation, collaboration, and delivering exceptional results.
CEO
COO
CFO
CMO
Director of Marketing and Tech
Director of Operations
Executive Assistant
Senior Video Editor
Senior Video Editor
Director of Social Media Management
Senior Web Developer
Senior Graphics Designer
Customer experiences
with our brand
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Jenny Martins
UI/UX Designer
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Paul Simons
Blogger
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Robert Parker
Financial Consultant
Why Choose Seismic Wave?
Seismic Wave has been the driving force for CS excellence for 9-figure Direct Response companies, expert eCommerce sellers, and more.
Here's what you can expect with Seismic Wave:
Improved Retention
We know how important it is to control refund rates, so we build industry-leading retention policies, cutting lost revenue and chargeback requests.
Better Answers
As part of onboarding with Seismic Wave, we build an accurate, regularly updated Knowledge Center, giving all agents a single, accurate point of reference.
Smoother Systems
Seismic Wave was built with operations in mind. We work to ensure that all our clients have simple, clear systems, minimizing customer frustration.
How We Improve Customer Support
We're not content to let our agents and programs stagnate. When you sign up with Seismic Wave, we work to actively improve the service we're offering.
Here's how:
Reach out to us
Seismic Wave Support
Choose the leader committed to making your success our shared achievement.
Every industry, every client, and each experience is remarkable. Utilize our profound, industry-explicit experience, adjusted accepted procedures, and demonstrated cycles to beat impediments, hoist encounters, and enhance your activity. Advancement is in our DNA, however individuals stay at the center, everything being equal, do. Thus, we join the two with our unrivaled worldwide scale to convey genuinely outstanding, customized encounters that increment consumer loyalty, lay out long haul reliability, and accomplish more prominent business efficiencies.
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